Ancestry.com is also known as
- Ancestry.com
- Ancestry
- Ancestry DNA
- AncestryDNA
- Ancestrycom
About Ancestry.com
Ancestry.com CANCEL GUIDES
Get together the following account information:
- First Name
- Last Name
- Maiden Name
- E-mail Address on account
- Password
- Address 1
- Address 2
- City
- State
- ZIP/Postal Code
- First 6 and Last 4 digits of the Credit you are being charged on
- Date of Last Charge
- Amount of Last Charge
Login
Follow these steps:
- Head over to https://www.ancestry.com/
- Continue by clicking on “Sign In” in the top right corner
- Login with your email address and password
- Continue by clicking on your name in the top right corner
- Continue by clicking on “Account settings”
- Scrolling down, find “Cancel subscription”
- Continue by clicking on your reason for cancellation
- It’s important to keep the info about your cancellation, just in case!
Phone (Automated)
Follow these steps:
- Pick up your phone and call 1-800-262-3787
- Pick phone menu option 2
- Help the representative locate your account by providing the info they ask for
- It’s important to keep the info about your cancellation, just in case!
Phone (Live Agent)
Follow these steps:
- Pick up your phone and call 1-800-262-3787
- Pick phone menu option 1
- Pick phone menu option 2
- Help the representative locate your account by providing the info they ask for
- Tell the representative that you’d like to cancel
- If you’re unsure, ask if you’re going to be charged again
- If applicable, ask for a refund
- Ask the representative for a receipt, email, or confirmation number
- It’s important to keep the info about your cancellation, just in case!
Web Form
Follow these steps:
- Head over to https://ancestry.force.com/s/contactsupport
- Put your info in the places provided
- Continue by clicking on Submit at the bottom of the page
- It’s important to keep the info about your cancellation, just in case!
- If you do not receive an email response, do not consider your account cancelled! Try to contact them another way.
Follow these steps:
- Create an email requesting cancellation and confirmation
- Shoot the email to [email protected]
- It’s important to keep the info about your cancellation, just in case!
MORE ABOUT Ancestry.com
Address | |
---|---|
Address 1 | 1300 West Traverse Parkway |
Address 2 | |
City | Lehi |
State/Province/Region | UT |
Zip/Postal Code | 84043 |
Country | United States |
Contact Information | |
---|---|
Phone 1 | 1-800-262-3787 |
Phone 2 | 1-801-705-7000 |
Email 1 | [email protected] |
Twitter Url | https://twitter.com/ancestry |
Facebook Url | https://www.facebook.com/AncestryUS/ |
Main Site Url | https://www.ancestry.com/ |
Help Site Url | https://support.ancestry.com/s/ |
Contact Form Url | https://ancestry.force.com/s/contactsupport |
Policies | |
---|---|
Terms Of Service Url | https://www.ancestry.com/cs/legal/termsandconditions |
Privacy Policy Url | https://www.ancestry.com/cs/privacyphilosophy |
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