How To Cancel Archives

How To Cancel Archives

Information you will need in order to complete these steps.

  • First Name
  • Last Name
  • E-mail Address on account
  • Maiden Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Password
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

How to Cancel Archives by Web Form

  1. Head over to http://www.archives.com/contact
  2. Put your info in the places provided
  3. Pick “Membership and Billing” as reason for cancellation
  4. Continue by clicking on “submit”
  5. It’s important to keep the info about your cancellation, just in case!

How to Cancel Archives by Phone (Live Agent)

  1. Pick up your phone and call 888-896-4442
  2. Choose phone option 1
  3. Tell the representative that you’d like to cancel
  4. Help the representative locate your account by providing the info they ask for
  5. If applicable, ask for a refund
  6. Ask the representative for a receipt, email, or confirmation number
  7. It’s important to keep the info about your cancellation, just in case!

How to Cancel Archives by Login

  1. Head over to http://www.archives.com
  2. Login with your email address and password
  3. Continue by clicking on “My Account”
  4. Scrolling down, find “Help”
  5. Continue by clicking on “Help”
  6. Scrolling down, find “Membership and Billing”
  7. Continue by clicking on the cancellation form
  8. Put your info in the places provided
  9. Continue by clicking on “Cancel Membership”
  10. It’s important to keep the info about your cancellation, just in case!

How to Cancel Archives by E-Mail

  1. Create an email requesting your account be cancelled
  2. Help the representative locate your account by providing the info they ask for
  3. Ask the representative for a receipt, email, or confirmation number
  4. Shoot the email to [email protected]
  5. It’s important to keep the info about your cancellation, just in case!

More Information

  • Address 1: 1300 West Traverse Parkway
  • City: Lehi
  • State/Province/Region: UT
  • Zip/Postal Code: 84043
  • Country: USA
  • Terms Of Service Url: https://www.ancestry.com/cs/legal/termsandconditions?hideHeader=1
  • Privacy Policy Url: https://www.ancestry.com/cs/legal/privacystatement?hideHeader=1
  • Phone 1: 1-888-896-4442
  • Email 1: [email protected]
  • Main Site Url: https://www.archives.com/
  • Help Site Url: https://www.archives.com/help
  • Contact Form Url: https://www.archives.com/contact
  • Facebook Url: https://www.facebook.com/Archives.com/
  • Twitter Url: https://twitter.com/archivescom?lang=en

Credit/Debit Card Charge Descriptors

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