Care.com is an internet-based service that connects people seeking caregivers with those offering various types of care. Launched in 2006 by Sheila Lirio Marcelo, the idea came about from her own need to find reliable child care. Joined by co-founders Dave Krupinski, Donna Levin, and Zenobia Moochhala, she helped build a platform designed to simplify and secure the hiring process for families. The site initially focused on babysitting, tutoring, pet care, and elder support, but has since grown to include special needs care and housekeeping services.
Headquartered in Waltham, Massachusetts, Care.com now operates in more than 20 countries with a user base of over 33 million members. The site receives more than 6 million monthly visitors and sees a new job posting about every 30 seconds. In 2014, Care.com became a publicly traded company, helping to fuel its ongoing growth and development.
Using the site is easy. New visitors are prompted to choose between two main options: Find Care and Find Jobs. Families and individuals who need assistance can browse caregiver profiles under Find Care, while those seeking employment can view job opportunities under Find Jobs. Searching is free for everyone, making the site accessible to job seekers and families alike.
Every caregiver listed on Care.com must complete a background check. Once approved, the verification status is clearly displayed on their profile. This process helps build trust and provides peace of mind to those hiring. Care.com also verifies the identities of its caregivers to further promote user safety.
For caregivers who want to increase their chances of being hired, Care.com offers a premium membership. This upgrade improves a profile’s visibility, enables unlimited job applications, and generally helps job seekers get noticed faster. Membership pricing is set at $39 monthly, $78 for three months, or $156 annually. All memberships auto-renew unless the user cancels.
Those wishing to cancel their account or stop their subscription can find step-by-step instructions directly on the Care.com site. With its wide array of services, international reach, and dedication to safe caregiving connections, Care.com has become a trusted platform for families and professionals alike.
Care.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Login
Follow these steps:
Head over to https://www.care.com/
Login with your Email and password
Continue by clicking on Account and Settings
Scrolling down, find Membership Information Section
Continue by clicking on Close Account
Continue by clicking on No thanks, cancel my membership
Continue by clicking on a reason for why you are closing your account.
Continue by clicking on Continue
Phone (Live Agent)
Follow these steps:
Pick up your phone and call (877) 227-3115
Tell the representative that you’d like to cancel
Help the representative locate your account by providing the info they ask for
Ask the representative for a receipt, email, or confirmation number
It’s important to keep the info about your cancellation, just in case!
E-Mail
Follow these steps:
Create an email including your account information
Tell the representative that you’d like to cancel
Ask the representative for a receipt, email, or confirmation number
