How To Cancel Care.com

How To Cancel Care.com

Information you will need in order to complete these steps.

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

How to Cancel Care.com by Login

  1. Head over to https://www.care.com/
  2. Login with your Email and password
  3. Continue by clicking on Account and Settings
  4. Scrolling down, find Membership Information Section
  5. Continue by clicking on Close Account
  6. Continue by clicking on No thanks, cancel my membership
  7. Continue by clicking on a reason for why you are closing your account.
  8. Continue by clicking on Continue

How to Cancel Care.com by Phone (Live Agent)

  1. Pick up your phone and call (877) 227-3115
  2. Tell the representative that you’d like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It’s important to keep the info about your cancellation, just in case!

How to Cancel Care.com by E-Mail

  1. Create an email including your account information
  2. Tell the representative that you’d like to cancel
  3. Ask the representative for a receipt, email, or confirmation number
  4. Shoot the email to [email protected]

More Information

  • Address 1: Care.com, Inc.
  • Address 2: 77 Fourth Avenue, 5th Floor 
  • City: Waltham
  • State/Province/Region: MA
  • Zip/Postal Code: 02451
  • Country: United States 
  • Phone 1: (877) 227-3115 
  • Phone 2: 781-642-5900
  • Email 1: [email protected]
  • Twitter Url: https://twitter.com/caredotcom
  • Facebook Url: https://www.facebook.com/caredotcom
  • Main Site Url: https://www.care.com/
  • Contact Form: https://www.care.com/contact-us-p1011.html#contactOptions
  • Help Site Url: https://www.care.com/help-faqs-p1009.html
  • Fax: 781-899-1294
  • Terms Of Service Url: https://www.care.com/terms-of-use-p1012.html
  • Privacy Policy Url: https://www.care.com/privacy-policy-p1013.html

Credit/Debit Card Charge Descriptors

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