Protect America is a home security provider based in Austin, Texas, established in 1992. It delivers security solutions across all 50 states and Canada, earning accreditations from the Better Business Bureau and Consumer Affairs. It’s also been recognized by major consumer review platforms such as Consumer Digest and BestCompany.com for its reliable services and customer-focused approach. With hundreds of thousands of users, Protect America maintains its commitment to personalized home security despite being a smaller player in the industry.
Their systems begin with a central touchscreen panel, which acts as the main command center. This user-friendly interface displays your home’s system status and provides full control over all connected devices. Door and window sensors are a critical part of the setup. These devices alert you when an entry point is opened and, if the system is armed, can trigger an immediate call to authorities.
Protect America also includes indoor motion detectors that use heat-sensing technology to monitor movement, while still being pet-friendly. Their video surveillance equipment comes with night vision and two-way audio. This allows users to view live footage, hear what’s happening, and even communicate with anyone near the camera via mobile app. Video access is available from desktops or smartphones.
Other features include monitored smoke detectors for fire safety and home automation options that integrate seamlessly with your daily routine. From controlling lights and door locks to adjusting thermostats, users can manage much of their home remotely.
Customers can select from three tiers of service: Copper, Silver, and Platinum. Each package provides core components like entry sensors, a motion detector, control panel, and signage. All systems use a DIY installation model, which simplifies setup and reduces upfront costs. Pricing is customized depending on location, selected equipment, and individual home needs.
Should you ever decide to discontinue service, Protect America has a defined cancellation process to guide customers through it. Their solutions are tailored to offer dependable protection with flexibility and ease.
Protect America Home Security CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Verbal Password
Phone (Live Agent)
Follow these steps:
Pick up your phone and call 800-951-5111
Pick phone menu option 4
Ask for information about cancelling your account
Create an email containing all of your account information
Tell the representative that you’d like to cancel within the email
